Acer Aspire One — Keypad button off

Good Day, I'd like to complain about the service received from call centre agent at[protected].Acer Aspire One purchased on 28/06/2012 (still in possession of receipt).Upon wanting to purchase another Notebook the salesperson advised us that because it is still under warranty Acer is able to fix this problem.Yesterday(09/05/2012) when calling Acer I was advised that it can be repaired but I did not have the serial no. with me so was advised to call back today(10/05/2012) which I did.The call centre agent(male) advised me that my warranty was finished Nov 2011 already.How can it be finish already if there's a one year warranty & I only purchased it end June 2011?And as for button I need to pay R370 & R150(1hr labour) as it was physical damage.And I need to just pay that incl. courier charges if I want it fixed. Could not believe his attitude.How does he know if he hasn't even seen the Notebook & in what condition it is?He had a terrible attitude & I wouldn't recommend anyone to purchase an Acer product because the service after purchase is pathetic.I have been warned but did not listen. Please could you advise the way forward.My name is Gail Coulsen & contact details are[protected] or[protected] if interested.
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Acer Aspire One — 15 days long repair

I have purchase this Aspire One laptop on[protected] and on the very same day its hard disk crashed. I went to service centre on[protected] and they said HDD has been crashed and has to be repaired. Its been about 15 days but I have not got my laptop back after being repaired. I even asked the company for the replacement as its a brand new laptop but they simply refused. And I am trying service centre number for hours but nobody picks it up.
Really unlucky for anyone who bought Acer Aspire One anytime and anywhere.
I bought one in 2008 October 12th and after used it 3 days long, I had to recovered it about 3 times and after that it worked well.
But last year in 2008 December 29th, after using it, I turn of and next day (30th) when I turned it on, nothing display on screen, all is black dead screen.
I checked power and electric but no problem. I thought that have some problems with OS and intent to recovered it again but it was not exactly because nothing display on screen, nothing restart.
I asked my coworker and they said has something wrong with hard disk and it was crashed.
I called them so many times but it only wasted time and my phone bill, no one pick phone up. Sometimes it disconnected and almost in busy state with automatically reply.
I sent them tones of mail but no reply, no result.
They are really sucks.
Never should buy from them.
I bought an Acer Aspire One recently - after a few days it stopped working. Nothing happens when the power button is pressed.
my complaint is to i gave laptop to acer srevice center but don't give detail about it .
I gave 3 week ago to prefect services center for complain of sound problem but they don't manage it me.
I have to say that it is a royal pain to have one of these things repaired. When it died with an attempt to repair it the Acer did not want to boot the external CD recorder we have . It is just not an item that can be repaired by someone who knows what he is doing!
Compare and buy cheapest Acer Aspire One from http://www.bargains-shopping.com

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