[Resolved]  Acer Laptop 5730 Travelmate — Want a fair result

I buy this model 5730 Acer TravelMate. From the 1st day i am getting problem with my LCD Screen. That is whenever i move my laptop's Lid the whole screen is getting white color. I can't see anything then. After 10 to 12 time restart my Lappy(Laptop) this problem is solves temporarily but After some time the Lid is moved and the screen is white.

Now the complaint is that, i call acer customer care for servicing of my lappy. They give me a address of a service center. I go and give them my lappy. They said that "We want one week to solve the problem" but today is 21th day and they are not able to solve my problem. I call them. They says that we are not getting LCD screen from upper stage so we are not able to solve your problem. They advice me to call again to the Acer Customercare Delhi Branch. I call them .
Now They want more time. They says that the Screen reached at Khidirpur Dock but they need more 1 week to upload the Screens.

So please give them a strong reply as soon as possible.

From - Tanmay Majumder
Vill + P.O - Thakurnagar
Westbengal
743287

Ph. No. [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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I have same problem...
Hi,

I have bought ACER TRAVEL MATE 5730 and facing problem with white screen initially, i called up the customer service and went to the service station they repaired it but again same problem so i called all of the customer care guys and they assured me that they will change the LCD as this is the problem of all 5730 LCD..But when i left my notebook there for LCD replacement they didnt replace it instead fixed the problem and told me that the LCD is replaced.After some time again same problem started am so frastrated about this product that i would not advice anyone to buy Acer laptop as the after sales service is Horrible..

Subhashis dutta

New delhi

TravelMate 5730 — lcd monitor

in my laptop lcd monitor is not working properly .i can't see the booting screen and desktop image .

i was serviced my laptop in acer service center in madurai (radington center) . now also i found the problem in my laptop.

my laptop serial number is LXTQ20C0048380A0B52000.

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