[Resolved]  Acer Laptop — Cheat

I purchased a Laptop of Acer Aspiron Model no.5052. I had not used the Bluetooth on that for last 4 months since i purchased. One day I needed it. It did not work. I uninstall & reinstall the OS that there may be a skip of OS. When I complaint this issue to Acer. They said that this product does not have the Bluetooh where at Nehru Place Acer showroom salesman told it has it just to sell it out. Even button of bluetooth is there on the Laptop. They are saying "It may be the button but bluetooh is not there". It is an open cheat to customer. I am feeling cut off my hands. What should I do?

Can one help me?
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  29 CommentsShareTweet


my acer key board is not working pls call me on this no. [protected]
Mr. Khalid,

I too have a similar type of acer aspire laptop that, does have a physical Bluetooth(BT) button.
But it does not work. Some models have inbulit BT option and some dont. I asked about this before buying the laptop.

Well, I would never worry about this. Becuase the inbuilt BT u want, will obviously work with Win XP(assuming). Let me tell u the inbuilt option of BT connectivity in XP SUCKS, u have to manually push files to transfer to BT device from XP and worst thing is that, user can send only 1 files at a time.

Its better to buy a USB BT dongle from NPlace install the software with it. Commonly IVT Bluesoil comes with most BT dongles. Its very user friendly n simple. It would cost anywhere from Rs. 150 - 300.

Try it, it'll make BT conectivty an ease for you.
i'm purchase the acer laptop before 6 month
in this laptop lan card is not working
boss i have purchased acer 4710z laptop from janakpuri outlet. First i got problem while shutting down the windows.
and second problem occurs when insert a dvd/cd in DVD drive.
it read sometimes and sometimes its power doesnt shows.
i am a working guy..i have to visit to customer but due to this bloody i have to take lots of tension while burn the documents...and i visited to janakpuri district centre service centre...they were behaving like the .. according to them this is a hardware problem and i have done this thing...means they dont want to solve my problem and were showing their frustation to me. Means they didn't want to do the needfull to me...I am sorry to say it but acer can't make the life easy but it can make your life puzzled and painful...
I have just purchase a new ACER Laptop Aspire 4720Z... The notebook worked fine for a month, then .the DVD Drive stopped working. A week later the battery showed signs of getting discharged immediately. Took the notebook to the service center in Andheri (Mumbai) where they replaced the DVD Writer. For the battery I was told I have to download some applications and then the battery would work fine. It's been 3 weeks already I have downloaded the application, but the problem still persists. When i contacted the helpline number, they said, someone will get back to me in a week's time. It's more than than 2 weeks now and there is no sign of that phone call.

The service centre says they cannot touch the laptop until they get instructions from the service center.

Now being a customer, I would like to know... HOW MUCH TIME DOES IT TAKE TO SOLVE A COMPLAINT. If this is the pace at which Acer is operating, I am sure you will go down in history for the slowest customer support provider... !!

Three cheers Acer... still waiting for a reply,

Craig Fernandes
CEO / Dreamhome Relocation's, Mumbai
Mob: [protected]
I am using acer 4730z (aspire), the sales person told it is perfectly compatible with linux, But this big bull is not ready to install linux in it .customer support for it is rubbish.

this is the worst ever product i have ever come across. and i do not really know what is the need for linux operating system ahead of the windows.
I'v purchased acer aspire 4730Z which have built-in bluetooth but at the time of installation o[censored]tility sortware it shows "NO bluetooth device connected" and later when i press the bluetooth key from keyboard it says" No device detected", can anyone give me the solution?
Hi my name is Parag.I'm an Engg student plus an Animator.I own an assembled desktop and Acer aspire 4520 Laptop.My desktop workstation which i've been using for last 4 years never had a single piece of problem n still working good... But since i bought this Piece of S*** Acer 4520 laptop ...the problems regarding da laptop r unstoppable!!! After purchasing laptop it worked fine for good [censored] 2 weeks!!! after that my laptop had DISPLAY PROBLEM!! It was like i always needed to tilt down the laptop display in almost 20 degrees from keyboard to see the display on!!! I took it to Service center.THey took 20 DAYS to repair it!!! After this wen i brought my laptop back from the service center !!! not long !!!just a day after i've got my display repaired i had another problemS!!! My laptop battery never charged, Speakers never worked, card reader stopped working!!! The customer care guy told me the battery problem can resolved in few minutes, about card reader he told me that i dont have a good Antivirus Program, he only assured me of replacing the speakers!!! HEY PEOPLE GET RID OF THIS ACER SH** !!! IT WILL GIVE ONLY PROBLEMS PROBLEM N PROBLEMS!!!ACER LAPTOPS R FAILED TO SATISFY THE CUSTOMERS!!! MY FRIENDS ALSO HAD THE SAME [censored] PROBLEMS!!! YOU CAN DO ONE & ONLY GOOD THING WITH UR ACER LAPTOP !!! DUMP IT !!!
I am very much agree with the above complaint. The worst laptop are Acer only and no other can be as bda as Acer.

I appeal to all who are thinkng to buy Laptop or Desktop, do not even think of buying either Acer Desktop or Acer Laptop...
My acer Aspire 5630 got some problem And even service station guys not able to resolve it. From one trustworthy service station I got information that Acer has withdrawn this series because of Motherboard problem and unfortunately my laptop has same problem.

Thank you

Just bought acer 4730z a month ago, as of now im not seeing any problem with, quite satisfied. I upgraded it to 4 gig memory. I find it very fast, work well with Vista, but I downgraded it to XP since i dont have a licence copy of vista and it will expire after 30days. Now im using XP. I find the specs are good, Bluetooth working well, Wifi, no problem so far, Ive already formatted the HDD i think 5 times, coz im experimenting on Different windows OS like vista, vista black edition, and Windows 7. worked well on all OS. Find the keyboard classy and soft to touch. I red lot of forum about bad things about Acer, but so far im not seeing any problem with mine though.
Dear Sir,

I had purchased Acer Notebook Model No. -4720z (S/N - AL 80C0077430CA2A2500) from M/S Microsys Computer, Hari Niwas Complex, Patna, dealer of your company on 07.12.2007. The performance of the aforsaid laptop was satisfying, but a serious trubble shooted out on August 2008. The basic problem of the laptop was of the display which regularly blurred and my work use to be hampered. On contacting the microsys computer Patna, i informed them about the problem and taking it easily Mr. Sumit promised me to get the laptop down to patna and he would see in to the matter but after submmiting the laptop to him he kept the laptop with him for about three month and convinced me that the laptop had been repaired and it could be used without any hinderence. The efferts of Mr. Sumit was in vein and my laptop remained in the same condition. Later on I filed A Case Id No.[protected] dated 03.12.2008 regarding the spoilt laptop which was on the warranty provided by the company.
The lapto is still at Microsys Computer, Hari Niwas Complex, Patna and they have not delivered the serviced laptop to me and they are demanding additional charges which I am not going to pay. Insted I shall be knocking the doors of consumer forum if the laptop is not given to me in working condition within 15 days.
I hope you look in to the metter immediately before I take a leagel step against the dealer M/S Microsys Computers Patna.

Sunit Kumar
i have acer 4250 first of all my problem is bluetooth the bluetooth of laptop not working.. and the secound and big issue is antivirus my laptop antivirus is expired now antivirus mcafee need to purchase and invest more $80 for liesence this is not good :((
dear sir i m using ur product acer 4930z notebook ... sound is not working in my notebook..
bcoz. i have no sound driver
hello i have a laptop acer aspire 4710z ok i have display problem with this device i can buy from fasttrack computing nego opp green nursey pakhowal road Ldh.[protected]-[protected] date 14/10/2007.i can repair two times but my problem is not solve so please tell me what can i do now so please solv my problem cell no is-[protected].if you call me i tell you all the details ok.

Acer — Wants Refund or Replacement

This is My second Acer laptop I bought . Now i Feel I had done a big mistake buying it.The First laptop had issue in first week . I was patient, taken the computer to service center, got the motherboard replaced .Few weeks after the second laptop i had bought also dead . The laptops are not even 2 months old. Both are dead. I was so patient that i took the second laptop also to service center . they replaced the motherboard. I was happy as the computer was fixed. But that didnt last long. 3 days after the motherboard was replaced the computer dead again. I called the tech support Spoke to a lady . explained everything. The call got disconnected. Fine . I called again..spoke to a tech, again explained about the case. I am really disappointed by the computer. I only want the refund for the computer. I asked about the refund, the tech doesn't understand anything, I asked for a manager. He said he don't have any manager. At last he said he will check for the manager..came back on line said he wont be able to connect to manager & then disconnected the line.Called again spoke with tech . I lost all faith in your computer. The Worst service i in my Life. I want the refund for the computer or give me a new computer. I wont accept anything Less than that. Its period.Your computer is a piece of crap. I am also complaining about the worst service got from your Company in consumer complaint Forum. I will go all the way i can to inform about this to all .You are going to lose your customer if this is the service which is going to give for the customer. This would be the last acer of mine & I will also make sure Every one i know also doesn't buy your computer.
i have bought acer laptop 4730z, withing one month, the monitor's side is rubbing with keyboard side, the mouse button is dislocated, bent downward and most of all, i have been trying to register my complaint on-line (bsnl toll free), the number is not working for the last few days, other number have disconnection problem due to that i am unable to register my complaint (trying since monday 7 days before now)
very very cheap service and i am surprised to see the poor quality of the laptop


acer aspire4520 — laptop having lots of problems just after the expiry of the warranty

i have purchased this laptop (aspire 4520) in nov 2007 and had a warranty upto nov 2008. just one month after the warranty expiry the laptop started giving problems. its dvd player stopped working and freqquently its sound used to go off.
now the condition of laptop had deteriorated further and laptop gets switched off automatically and does not switch on. this clearly shows the spurious spare parts used by your company. now the warranty has expired and outside the repair cost is very very high.
this not only gives a bad name to your company but also i feel tht i have been cheated. i request if something can be done from your end so tht my laptop gets some technical support from you.

thanking you,

captain madhav dubey

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