Dell India Complaints & Reviews

Few days back (around 6-7 days) I give my laptop to service center for a damage repair purpose. After 4 days dell service center told me that our request is being rejecting by dell for service. So, I contact dell customer care,
and tell them about my issue with my laptop and about rejecting request.
They told me that there is some hold on your product service, and they do not know the reason of hold and tell me mail them my...

Dell Inspiron 3511 laptop mouse pad is not working. Even there is no response from Dell support website. Simply time wasting by doing troubleshooting. But no solution for issue. In my view, Wasted 45k for this laptop. Please do support or give solution

Dear Team,

Request support on captioned complaint as I have purchase new laptop from Croma Ghaziabad (Pacific Mall) on 16th October 2022. However, your Windows and Office both were activated before the purchase date. Concern points below mention.

1. During purchase it has been told that only some scratches are in laptop body rest everything you will get as new one.
2. Post purchase of 3 days I came...

Dell Dnies warranty only on the ground that the Amazon Invoice doesn't bear a serial number, while on their site they claim to have a special support regarding buyers from Amazon. While the date of manufaturing is less than three years old. For three years warranty, had it been another company, they would have happily replaced the product, but Dell's intention is malicious. They even tried to false claim in my more than 13 emails and calls that we want to serve you. They lied that they wanted to connect and deliver the product but couldn't, because when I asked them what's the issue now you can send the product now. But no, they are crying the same old Invoice rules. They infact never called and lied to me that they called. Actually they are a bunch of crooks. Cheater Dell. Never again Dell. You can't fool Indian Consumers, go sell in U.S.
I am resorting to Indian Judiciary now, and once I win the case. Will publish it all over the Web. Cheater Dell. Their 1.3/5.0 speaks volume about cheater Dell.

I purchased DELL 3511 laptop a year. And now its warranty has been ended last month.
As dell hasnt provide a genuine product to me because after buying the laptop after 2 or 3 months its hinges were broken . And currently i am facing the same issue again .
I also faced the issue related to the display and toucpad a few months ago. And again this time i am facing the same issue.
As a customer of DELL i request you to give me refund or replacement as it was yours manufacturing defective piece.

Thank you.

I am complaining about coming soon problem of a laptop whose model name is dell Inspiron core 5 5518 please tell me in which date it is possible to buying

I bought Inspiron 15 3000 Laptop on 22 Aug 2021. The paint finish started peeling off so I ordered laptop sticker to cover the problem. But due to improper application I had to remove the sticker. After the removal of sticker the paint totally got peeled.

My laptop stopped working within 4 months of purchase and it was not even turning on so I went to the authorised service center at Pimpri and they kept it for a day. Next day, it was repaired but when I took it home, it did not turn on. I went to the center again but they did not repair but only turned it on and gave it back. When I went home, it stopped working again. I asked for replacement so they asked me to call the customer care. The...

A Dell XPS 9550 was given in for general service at the Dell service Center in Domlur. There were only 2 issues with the laptop.
1. Speaker not working properly
2. Right and left mouse button not working.

But as they cleaned the machine to pull out the dust, they are now saying the motherboard is unresponsive. The system was working perfectly fine before the technician opened it up.

Service tag : JHF92D3
NAME :- MALREDDY SAI PRASAD REDDY
E-mail I'd:- [protected]@gmail.com

Buyed this laptop, they sent a defective piece, now after months o[censored]sage ( still under default premium warranty period), started producing issues,
If i touch the ground part of the laptop, it stops working until hard reboot.
Motherboard defect.
Laptop producing very worst noise, in computer terms...

Hello team,

I buy a new Dell laptop from the chroma store from Gujarat, Bhavnagar city but within a 4 month te laptop battery when charged fully it may work up to 6 to 8 hours but my laptop when fully charged it works hardly only for an hour and get shut down :

I have a warranty for this laptop and i am facing issue of battery and low charging when i use laptop just for an half and hour so i request the team to solve this issue or replace the product because i got and faulty product having problems in laptop battery :

I hope team will surely help to solve this issue because as new laptop if it gets shut down within an hour after full charge means there will be a waste of money and waste of time and waste of work :

If you need any further information please feel free to contact us:

Waiting for your response:

Thanks

This person name Raj Dehas from Chaturvedi PVT ltd Dwarka New Delhi. Contact me on facebook and said to me that his is doing trader in forex trading and give me guarantee profits of 11%.when i said to him that I have not much money then he say no that you can start with minimum amount of 5000 and you get 600 on very first day. Then he telle the process that you have to deposit money in my account that is Chaturvedi PVT ltd. Account number.[protected]...

We have ordered a Dell 27 Monitor - S2721HN (Order No #DS[protected]) on 23rd November, 2022. We got this item on 25th November, 2022. But the screen of the monitor was damaged (see the attachment) and we need to return this item.

But we have given so many reminders but no use they are not yet reponded.

almost 15 days no one come and collect even not responded.

Hi..My wife ordered this DELL ALIENWARE AW2723DF monitor on 19th NOV 2022 and received it on 23rd NOV 2022. It was Gift for my Birthday which was on 04th Dec. So i unboxed it and after i feel disappointed as i couldn't fix it on the stand as it was shaking After checking from all sides i noticed some screws missing on it and the place of fixing screw seems to be cracked. i checked the box and find few screws in another plastic bag which seems...

Hello Team,

Despite many follow-up over the mail and phone we are not getting proper clarification on the issue raised by us.
Requesting you to go through the trail mail and help us to resolve the issue. The issue is pending since couple of months.

We booked Precision workstation 3571 laptop with Diwali offer (Canon Pixma G3010 Printer worth ₹17195) order on 20/10/2022 and payment also deducted from my account we are attached Bank advice Receipt Order Number copy & Invoice copy for your reference. You can check payment date in attached PDF.
but due to some issue on your website my order was confirmed on 09/11/2022.the technical team at your end was not able to find order and payment details of mine.
Also, the date you have mention on order is not in range as per Diwali offer. But this is not our fault, for more info you can check following trail mail.
So please help us for how to get Diwali offer (Canon Pixma G3010 Printer worth ₹17195)

My laptop is under extended warranty period but even after Dell are denied to Resolve my Laptop hinges issue.
Actually in my laptop hinges are coming out due to daily usages which is a common issue in all companies laptop ie, HP, Dell, Lenovo etc, but they are suggesting me to repair under my ADP warranty.
So, Why i repaired or waste my ADP warranty for a common issue. There is not a single scratched on the laptop or any dent/ breakage spot in laptop so how they say its a physical Damage and not comes in normal warranty.

So I requested you to please look into this matter and try to resolve my issue ASAP.

Hello Team,

I purchased a Dell Laptop Last month, October 2022. Dell was providing an offer to give a Wireless Headphone Costing around 8999/- Rs in just 500 Rs if I will register it via Dell Offer link.

I registered and paid the amount but yet to receive the product confirmation even after 20 days when they will dispatch it. Need your attention here to sort out the issue.

Dell Offer Number - DELL4044904

Dear Dell,

Order Number: #DS[protected]

I have not received the Dell Ecoloop Pro Backpack, instead i have received Dell Essential Backpack 15 in the delivery which is low grade product.
This is not acceptable at all. I have spent Rs. 1.22 Lacs for Dell product.
I have raised a complaint email to dell.[protected]@onlinestpl.co.in
but no response.

With Regards,
Harish S C
Mobile: +91 - [protected]
Email: harishsc.[protected]@gmail.com
City: Bangalore - 560066, India

I purchased Dell inspiron 14 inches 5410 2 in 1 laptop almost an year back which is still under warranty period which is before 7 Dec 2022
My LCD screen broke in the corner unexpectedly without me causing any trouble
I got if replaced in Bengaluru Dell Centre in Domlur
Now the new LCD screen and Hinges seem to be causing trouble again with sound coming when I open and close
The LCD and panel are dividing when i open which seem to break anytime.
I contacted call centre, they promised to rectify the problem in 5-7 working days. It has been more than a week and i got a mail saying the rectification would delay.
As per my academic requirements I need the problem to be rectified as soon as possible.

My dell laptop is under warranty CZ179G3 still no service is being provided. I have registered the complaint nearly 20 days ago and still no response. I have contacted the dell team serval times and posted mails an number of time still no action has been taken. My work is suffering a-lot due to this lack of management and poor customer support services. They first told it would be done in 2-4 days now so long …. Always keep on saying please...