Dell India Complaints &amp; Reviews

Dell laptop
delln3501 insp ci5-1135/8/256+1/2/w1/ms hfxzkf3
hsn/sac code 84713010
purchase date 08/07/2021br...

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Hi,

Team dell,

I purchase laptop last year in Jan 2021. My Laptop Warranty expires on 15th...

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We placed an order for Vostro laptop on the Dell site. Money has been deducted from our account only because Dell finance team can not verify the details also no proper reply to the mails. It has been more than 10 days and we still have not got the confirmation about the purchase

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Jan 14, 2022

We regret to know this. Please reach out to our support team @DellCares via Twitter DM regarding your concern so that they can assist you further with the same.

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As per the order no is[protected]
in numericals eight five two four two seven five nine three
as per there are not dispatching the product when they will dispatch i dont now

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We regret the inconvenience caused, Archit. Request you to connect with our Order Support team by visiting the following link: https://dell.to/31H6g4G so that they can assist you with your query. Alternatively, you can reach out to our support team Dell Cares, on Twitter via a DM regarding the same and they will help you with your concern.

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Let me walk you through my experience with purchasing the dell Vostro 3515. I had bought the laptop on November 26, 2021 for...

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SR # [protected]
Case #[protected]

Respected Sirs,

Greetings!

Myself Hemant...

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I purchased Dell Vostro 3401 laptop on 15th Nov, 21. since day 1 it started freezing. Even after sending it to dell service...

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Hello,
I have Contacted Dell Support on 10th Deceber 2021 through WhatsApp for the issue that My product Dell CPU...

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Purchased new monitor from retail shop which is not comes under GST. So, they haven't provided GST Bill. Dell support people not accepting the bill without GST number. And rejecting for repair, which is under warranty.

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Jan 13, 2022

Updated by NARAYANA1257 https://consumerhelpline.gov.in/user/complaint-details.php?cid=3214079&&sid=9&&ctid=257

Jan 11, 2022

We are disappointed to hear about your experience with us. Kindly drop in a DM to our support team, @DellCares, on Twitter regarding this. They will certainly get this resolved for you.

NARAYANA1257's [Complaint's author] reply, Jan 11, 2022

Do I need to keep posting these information here and there .. what ever the information you want. Please ask me here I can post the details...

Jan 11, 2022

Hi, could you please help us with the Service Tag number so that we can take this ahead?

NARAYANA1257's [Complaint's author] reply, Jan 13, 2022

Any update here

As requested earlier, it would be great if you could share the service tag number with us so that we can help you with the way forward.

NARAYANA1257's [Complaint's author] reply, Jan 13, 2022

6tkbc13

Hi, we have shared your details with the relevant team. They shall soon get in touch with you and assist further.

NARAYANA1257's [Complaint's author] reply, Jan 13, 2022

Okay, thank you

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My dell laptop was on no power mode suddenly after complaining 6 engineers visited and changed my laptops original parts with repaired ones .all parts like mother board, daughter board, Display etc but it couldn't help.
Bze they replaced mother board the laptop was asking for bitlocker key which I have never put.
They said they can't help me further and suggested to take this laptop to some service station and get it formatted.
Such a reputed company and this casual behavior of engineers.
All my original parts they have taken.
I'm facing lot of problems. Please help to get me a working laptop.
Thanks
Rajni Bhardwaj

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Jan 10, 2022

We understand you're unhappy about the experience and will ensure this is worked upon to render better service, Rajni. Please write to our support team, Dell Cares, on Twitter via a DM regarding the same. Rest assured, they will take this ahead.

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And it some time can load any app I have to open that before 30 min before to load any app

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Jan 10, 2022

We regret this experience, Kartik! Please reach out to our technical support team as they will help you out with your concern. You can connect with them via WhatsApp by clicking on https://bit.ly/32aIKNG.

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Laptop battery is draining quickly and the laptop has warranty.
Laptop is bought just 2 months ago and purchased online

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Jan 10, 2022

Hi, kindly visit your nearest Dell Carry-In Service Centre as they can help you with this. To get the details of your nearest centre, please click on http://bit.ly/Dell_CarryInServiceLocator.

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Almost a decade is up, dell do fraud with customers, no one buy dell in the future, i purchase Vostro 5410, since 17 july...

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I bought this insp 3501 laptop on last june(24/06/2021) now display was not working. help me to replace the product...

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My laptop servicetag is HWZSPH3
I bought the laptop on October 8 at nov 3 it was damaged. Still I didn't get the replacement the wr team not responding. Can you solve the issue

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Jan 6, 2022

Hey, we have shared your details with the relevant team. They shall soon get in touch with you and assist further.

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I purchased the DELL INSPIRON laptop by PAI INTERNATIONAL at karmanghat Hyderabad on 18th November 2021. Product Was damaged...

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I have purchased my product Dell Inspiron 15 3511 8gb ram 512 SSD i5 11th generation on 18th November 2021. And coming to...

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Due to wear and tear, the hinges on my laptop (Dell XPS 13 9370) broke. I had bought it in the UK and paid a lot for the International...

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I purchased dell vostro laptop almost over a year back online... Core i3 8 gb ram windows 10 installed. The system was super slow right from the first day so i somehow got in touch with dell support...
They responded like the computer slowly and awkwardly and told me the resolution steps which were so absurd... I tried to convey my problems time and again but they never helped till the time my warranty was over. As soon as as my warranty they are responding me so fast just to tell me their charges and how to pay them... This is what you get to suffer when you buy dell laptop

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