[Resolved]  Acer Lcd Monitor — Thin vertical line on the RHS

Address:

West Bengal

LCD monitor

S/N is ETLA[protected]D64314

COMPLAINT #[protected]

DATED 30.06.10

My ACER LCD Monitor has developed a thin red vertical line on the RHS of the monitor screen. I complained. Details are given above. No action has been taken so far. Toll free phone line is getting disconnected the moment I am saying to the customer care exec. that I'm following up on a complain. I accessed the ACER official site which shows that MY MONITOR HAS ALREADY BEEN REPAIRED, whereas, actually, nobody has communicated to me till date.

Did a ghost come to my house and serviced the monitor (but failed to repair)?
Is this the way ACER cheats? Are they cheats in the guise of a corporate entity?
Do they think that customers are so gullible that they won't take any action against them?

Sougata Mitra
76/2 Bidhan Sarani
Kolkata-700006
[protected]