Acer — No After Sale Service

Address:

Pune, Maharashtra

AWFUL SERVICE!!!! I bought Acer V-5 series laptop on 24th August.. After just five days its touchpad and lan connector stopped working. I raised a complaint for the same. After having assurance from the engineer for a visit he kept waiting me for 2 days. I called them yet again to know the status but there was no response. After 3 more days when I called them, they replied that part is not yet arrived and upon arrival they will contact me and fix the issue. I heard no response for a week. After a week I raised another complaint, and they reply that my address is not covered in their service. I called up the customer care and they asked me to write a mail regarding the complaint. I did the same but still there was no reply. Yet again I called and the executive said that she has contacted same to her seniors and they will revert back within 30 minutes. Still there is no response. This is a pathetic service by acer. People please refrain from buying acer products. I bought acer on recommendation of my friend, but I feel I made a mistake and wasted my money on this.