[Resolved]  Acer — NOT GETTING SPARE PARTS

Address:Gujarat

RESPECTED SIR,
THIS IS PRAKASH VAGHASIYA, I WAS USING ACER PHONE(E210, SR. NO.XPH68AN[protected]E) FROM LAST ONE AND HALF YEAR, FROM LAST THREE MONTHS I AM FACEING PROBLEM IN TOUCH PAD SO I AM NOT ABLE TO ENJOY USES OF MY MOBILE PHONE.
I HAD GIVEN MY PHONE TO CHANGE TOUCH PAD AT AUTHORISED SERVICE STATION (ARMEE INFOTECH) SURAT, GUJARAT.ON[protected]. THEY HAD COMMUNICATED ME THAT THEY DON'T HAVE SPARE PARTS, THEN I HAD TALK TO MOBILE MANAGER, HE TOLD ME THAT WHEN I GET SPARE PARTS THEN I WILL GIVE YOU, STILL I AM WAITING BUT HOW LONG I HAVE TO WAIT I DON,T KNOW????????????????????
MY QUESTION IS THIS THAT IF COMPANY DON'T HAVE SPARE PARTS THEN HOW LONG I SHOULD SUFFER IF THEY DON'T SATISFY MY NEED THEN PLEASE GIVE ME DOU LATTER SO I SHOULD PURCHASE NEW PHONE OR REPLACE ME NEW MOBILE.
THIS IS MY FIRST AND LAST COMMUNICATION SO REPLY IT OTHERWISE I WILL GO LEGALY TOWARDS COMPANY AND I WILL COMPLAIN TO CONSUMER FORUM



PLEASE DROP ME LINE SOON
THANKING YOU
YOUR FAITHFULLY,
PRAKASH VAGHASIYA
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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