Acer — technical person is not responding

rashmi kale

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

I have a laptop of acer in 01/02/2013. Now there is a problem in starting laptop. on 28/05/2013 I placed a complaint on acer toll-free no [protected]. on 01/07/2013 there technician named Hanuman came and say that mother-board is not working,I will come in 2 days and will replace the mother-board. now after 3 days he is not replying to my call his no is [protected].

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Comments

prajakta patil

from Chennai, Tamil Nadu

Acer — fooled by company's people

Sir,
I have submitted my laptop in acer's authorised shop for repairing as keyboard of laptop stopped working.i have been promised that it will be resolved within 4 days.Till date after 2 weeks it has not been resolved but today i have been told that laptop's motherboard has some problem.Is it take 2 weeks to analyse the problem in motherboard?If yes then why I have been promised for same in 4 days?if not then why they are not giving prooer answers?Every time i called them;they give foolish reasons.Please guide me for the same.
Thanking you,
Your's faithfully
Prajakta Patil

Vinay Nigam

from Mumbai, Maharashtra

Acer — Battery is not esponding

Dear Sir/Madam,
I have purchased acer 5738G model on 4-july-2009.After purchasing my laptop was performing well but now there is a problem with it's battery.After full chaerge my batterey is not responding for 5 minute.Waht should we do now?