[Resolved]  Adani Energy Ltd — Non cooperation in giving connection No [protected]

I am allotted connection no as [protected] by M/s ADANI ENERGY LTD.
I have requested the company's site supervisors Shri Hiren MIstry( M[protected] as also to Shri Harpal (M [protected]) to give me connection as early as possible as it was being given to other members in my society after due payment to the company. The reason for seeking timely connection as it was being given to others; was that I am required to be admitted to hospital on 6/04/2009 for a major surgery and there would not remain any one in the house to monitor and supervise proper connection inside the house as the house would remain closed. To this request I was given false promises of compliance every next day on more than 15 occasions. Ultimately I was constrained to lodge a complaint under reference no. C[protected] against the company on their IVRS phone no. [protected]. I may like to complain that so far till the afternoon of 05/04/2009 no steps have been taken to redress my complaint except the false promises AND ONLY MY CONNECTION IN THE SOCIETY IS BEING KEPT PENDING PERPATUALLY.
I request you to kindly do the needful in the matter under advice to me.
My residential address is as under-
M C SHUKLA
21 A ABHINANDAN SWAMI SOCIETY, NR. H B KAPADIA SCHOOL
OFF GURUKUL ROAD; MEMNAGAR; AHMEDABAD 380 052
TELE NO. LL[protected] MOBILE: [protected] ;[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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We have taken a gas line from your Adani Energy Ltd.

I have given two cheques of AXIS Bank on 17/03/2009
Cheque No. 790009 for Rs.5530/- (We already have receipt of received cheque)
and No. 790010 for Rs. 534/- paid by Axis Bank
at your Maninagar office,

On 11/04/2009 one person came to our house and he told that your payment not received and We will compulson to cut out your connection. We inquire at Maninagar Office, reception staff was told me that your cheque is not received by us. We also presented our receipt of received cheque No. 790009 for Rs.5530/- so one person come from inside and they told this is not a receipt but they told we given you a outstanding amount to pay by you.

We have a receipt with stamp and signature received by the Maningar Office for receiving cheque No. 790009 for Rs.5530/- at AXIS Bank.

I also registered my complain through toll free no 27623264 and also registered my mobile no [protected] and my complaint no. IC[protected] talk with Bhave Soni

Your Maningar Office staff says that you taken a step to stop payment your cheque No.790009 for Rs.5530/- (Axis Bank )and give us a new cheque for Rs.5530/- We told that whose responsible to pay stop payment amount.

So we request you to look out this matter and take a necessary action.

I hope your response in this matter before this matter will send to top management in Adani Energy Ltd.

SHAKUNTAL N MADNANI
We have taken a gas line from your Adani Energy Ltd.

I have given two cheques of AXIS Bank on 17/03/2009
Cheque No. 790009 for Rs.5530/- (We already have receipt of received cheque)
and No. 790010 for Rs. 534/- paid by Axis Bank
at your Maninagar office,

On 11/04/2009 one person came to our house and he told that your payment not received and We will compulson to cut out your connection. We inquire at Maninagar Office, reception staff was told me that your cheque is not received by us. We also presented our receipt of received cheque No. 790009 for Rs.5530/- so one person come from inside and they told this is not a receipt but they told we given you a outstanding amount to pay by you.

We have a receipt with stamp and signature received by the Maningar Office for receiving cheque No. 790009 for Rs.5530/- at AXIS Bank.

I also registered my complain through toll free no 27623264 and also registered my mobile no [protected] and my complaint no. IC[protected] talk with Bhave Soni

Your Maningar Office staff says that you taken a step to stop payment your cheque No.790009 for Rs.5530/- (Axis Bank )and give us a new cheque for Rs.5530/- We told that whose responsible to pay stop payment amount.

So we request you to look out this matter and take a necessary action.

I hope your response in this matter before this matter will send to top management in Adani Energy Ltd.

SHAKUNTAL N MADNANI
It seems that the management and administration of Adani Energy in supplying connections to the customers has gone in the hands of third class, irresponsible and powerless people. There is absolutely no responce from the call centre and the officers like Ranjisinh and Vipul Ramanuj who are considering them self as a customer care exicutive and emergency call officer, as they don't know how deal with customers. They are not giving any information to the customers, they don't know even the address, phone number and name of top executives and ceo of the company. God save customers both from these type of officer and company.

Mrugesh Parikh

Adani Energy Ltd — Png connection not connected work started on 1st July 2011 left unattended

Customer I'd is [protected]
Complain no[protected]
For new connection amount debited to the account before. 1.07.2011
Digging work and pipe laying work started on 2.07.2011
Connection is not given despite many reminders. The civil work on dogged place is putting to inconvenience as we are also unable to get complete as the connection is pending. No response from the office on complaint.it gives impression that it is working worst then the any of the government office.

S B Morlidhar

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