I travelled with airarabia on 24th september 2013 from delhi to sharjah...my pnr no. was 32367771, bookin referrence G[protected].The airarabia flight no was G 9464...
The above mentioned staff RYTHM MOMBWANI sitting in the ticket counter told me to remove my cap...I asked heris it necessary as I am frequent traveller and never told like this before...SHE TOLD ME YES VERY COMMANDING AND ROUGH TONE...I removed cap but was very hurt by her inpoliteness as never expect this attitude from customer service staff...later she started talking to her colleague and on phone I told her MADAM PLEASE MAKE IT FAST...she told me again with very rude tone I WILL TAKE MY OWN TIME...I was very hurt and told her MADAM YOU SHOULDNOT TALK TO CUSTOMER LIKE THIS I PAID FOR MY TICKET I AM NOT TRAVELLING FREE...she replied I DONT CARE...I asked her I want to talk to manager she pointed me towards his and told GO AND COMPLAINT...SHE WAS VERY FEARLESS...I went to her manager sitting on extreme left counter the two staff sitting there started pointing me back I LOOKS LIKE TYPICAL GANG SCENARIO...when I told her manager that I am not going to move from here whithout any action then he called her...SHE BECAME EXTREME RUDE INFRONT OF HER MANAGER AND STRTED TALKING TO ME WITH POINTED FINGER...then her manager sent her back and gave me a fake email id to send complaint...SHE DIDNT EVEN SAY SORRY FOR HER ATTITUDE...when after clearing my security i came to gate no. 3 for boarding flight she came there with other staff and started pointing finger on me I IGNORED HER...SHE WAS EXTREMELY RUDE AND FEARLESS BCOZ SHE KNOWS THAT AIRARABIA DONT CARE FOR GULF TRAVELLERS ...SO THEY ARE NOT GOING TO TAKE ANY ACTION AGAINST HER...I TOOK OUT AIRARABIA EMAIL FROM NET AND SENT THEM MAIL TWICE BUT NO REPLY FROM THEIR SIDE...I DEMAND A STRICTNACTION AGAINST HER AS THE ATTITUDE I FACED FROM HER NEVER FACED WITH ANY AIRLINES BEFORE...WE ARE SPENDING OUR HARD EARNED MONEY TO TRAVEL WITH THESE AIRLINES FOR COMFORT AND RESPECT NOT FOR THIS ATTITUDE...SHE WAS TREATING CUSTOMER LIKE SLAVES Was this information helpful? | 
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