Air India Express — irregularity&irresponsibility

It is really a big shock to know that now airports are also not safe for the passengers and their baggages.On 3rd April I got down at Calicut but I didn't get my baggages on that particular day.After calling and complaining a lot of times they responded.I got my baggages on 10th but I was shocked to see that my bag was tore and all expensive things were taken away. All those things and gifts I bought for my sister who was going to get married but couldn't give her all those things.I am very disappointed to see being Indians they do this.Kindly do the needful. thank you.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi Every Body its so shameful for the AIR INDIA EXPRESS staff and the Airways for being rude and cheating to all the passengers who travel and faced problems, they miss use them, and try to make money those who travel in this Airways, their electronic weigh machine has been set to a difference of 10kkgs to charge the passengers for access luggage, more over traveling so far passenger needs some entertainment taking advantage of this they try to sell headphones in the aircraft just putting a movie of their choice which is not even visible clearly because it very high above the head of each passengers, and very faded quality since each TV is for 2 passengers, and the food they provided is not even worth for animals to eat, in spite of this they sell whiskeys and alcohol too as a business in the aircraft, the seats are so worst which cannot even lean back, there are no perfect timings for this airways and could be canceled at anytime and they don’t provide refund too, as per schedule earlier there were 2 flights in a week which is reduced to 1 flight a week now, and at the last movement timing can be changed without any knowledge, and the flights are early morning from Mangalore international airport which is so inconvenient for the passengers to travel so early about 4AM to report the airport at least 2 hours before departure, they know well there are no other fights expect Air India express taking advantage of this they harass the travelers and they are forced to travel in this stupid Airlines as they have no alternatives I wish and request all not to encourage this kind of Airlines and try to avoid using worst airways, i also wonder why there are no other Airlines from Mangalore Airport instead of this worst Air India Express fights, where even the color and the picture on flight that shows how funny as if its like a coach of Folk Dance carriage (Yaksha Gana)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Air India Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    661
    Pending
    0
    Resolved
    124
    Air India Express Phone
    022 22796330
    Air India Express Address
    Air - India Building, Nariman Point, Mumbai, Maharashtra, India - 400 021
    View all Air India Express contact information