Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
9%
Complaints
3167
Pending
0
Resolved
295
+91 11 2462 4075 [Helpdesk]
+44 207 760 3290 [UK]
+49 69 1200 9821 [Germany]
Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
AIR INDIA Limited — Checked In Bag Missed - Irresponsible answers from Employees
I travelled from Chicago to Bombay via frankfurt on 09/11/2009.I checked in my bag before boarding into chicago flight and they told I can collect the same after reaching Mumbai.
After reaching Bombay, I haven't recieve my Bag.
I waited for more than 3 hours in the airport to collect my bag. They told that they were unable to trace my bag , might be chance of misplacing the bag to some other location.
So it is better to file complaint in their baggage services and they will call once they find it.
I waited more than week and I am giving call to them everyday.
But employees working there are giving irresponsible answers.
I really fed up with the air India service.
It not only happened for me also for many passengers who travelled on the same date.
One Ahmedabad Passengers ( Couples) didnt collect three checked in bags.
I am advising you guys its better to choose other airlines for your travel.
Since they are government employees they are very careless.
Complaint File Reference No :- BOMAI80631.