[Resolved]  Aircel — 2g internet speed

Address:

Rajasthan

Dear Sir,

I recharged my aircel prepaid from 98 unlimited 2g internet plan for 30 days.
till 20 days its download speed was apprex 20-25 KBps. in last 10 days I was getting a speed of only 2KBps. and when I checked speed test from bsnlspeedtest.in it shows my speed bandwidth just 30kbps.
I submitted my complaint which was 1/[protected]. they said me to wait for 72 hrs.
but nothing happened after 72hrs. instead they blocked me from calling to customer care even.

so today I again recharged with rs 48 for 2gb internet. but still my download speed is 2KBps.
now where should I ask for help? no customer care is picking my phone and what happened to my old complaint, I don't know.

Please help me in this matter.

Regards

Mohd. hafiz
mobile [protected]
Complaint no.1/[protected]