Aircel — 3G Speed

Address:Tamil Nadu

My data card is giving too low speed(180kbps-500kbps) with Aircel 3g. I recharged for 697rs(5gb,7.2mbps) and you people promised up to 7mbps, but im not even getting upto 1mbps(Checked in speedtest.net).The same data card Im using Vodafone 3G,its giving constantly speed above 5mbps and good ping. Even Aircel having speed ,its pinging is too low, I cant watch youtube.I'm now regretting why i take Aircel.Please help.


Datacard Number:[protected]
Contact number: [protected]
Location-Madipakkam,Kubera Nagar Extn,Chennai

Note: I called Aircel customer care several times, they told to close all the application,uninstall data card software. Nothing worked out,the speed is pathetic.
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Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
Sir,
my number will lost.no [protected].plese off it number. Thanks

M.No. [protected] 3G speed not found since long in this regard I talk to customer care several time but they did not give me complain No

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