[Resolved] Aircel — Aircel - Balance deduction,rs 200 deducted automatically

sukant arora

from Delhi, Delhi

Address:

New Delhi, Delhi

mob no. [protected] My balance got automatically deducted on 26 feb 2013 and i got a message that thank u for using pocket internet though i have not used any pocket internet service,my balance was rs.249.6 and now it is rs.51.6 & when i called there customer care they are saying that u have downloaded games though i did not download,this is clear cut case of fraud from aircel,i want refund of rs.200

sukant arora

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Aug 13, 2020

Complaint marked as Resolved

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sukant arora

from Delhi, Delhi

they have deducted total 99+99+30=228, so i want total rs.228 refund

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us via our Twitter handle @Aircel

Warm regards,
Thanks!
Team Aircel India

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi,

We regret for the inconvenience caused.

Hope your issue has been resolved by our Member Relation Executive.
Please let us know in case you have further queries.You can also get in touch with us via our Twitter handle @Aircel
Warm regards,
Thanks!
Team Aircel India