Aircel — Aircel stopped service in Kerala without informing

Address:Kozhikode, Kerala

Hi
Sir, My name in Sreedeep and using Aircel for past 3 years.

Now, most of the towers are being switched Off in Kerala due to some issues which are not known by us as Aircel customers. I called to customer care and asked about the issue, they said that the network is under maintenance and will be functioning after 1 week. Now after 1 week, almost all towers of Aircel are switched off and cant even get network in main cities itself.

Most of my friends who were using the same network, ported their mobile number to various other service providers much before this trouble.

Now, since there is no network for my Sim card, I cant even port to new network now.

Thanking you
Regards
Sreedeep R
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Dear Customer,

We regret for the inconvenience caused. Kindly DM your 10 dgit Aircel no for us to be able to assist you, You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards

Aircel Social Media Team
If aircel service restart in Kerala I will see one article about aircel Kerala in re start what is the truth
Aircel Customer Care's response, Nov 9, 2017
Verified Support
Dear Ansonvarghesepaul,
Hi, As you asked about the restart of Aircel services in Kerala We would like to inform you that Aircel network is already available in Palakkad & Trivandrum.Meanwhile, we have already forwarded your feedback to the team. We'll keep you posted about its launch through appropriate channels.
Thanks & Regards
Aircel Social Media Team
Aircel Customer Care's response, Nov 17, 2017
Verified Support
Dear Ansonvarghesepaul,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team

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