[Resolved]  Aircel — NAME OF THE SIM HOLDER

Address:Angul, Odisha

CAN SUMONE HELP ME OUT IN KNOWING THE DETAILS OF THIS AIRCEL NO [protected],LIKE WHO HAS PURCHASED THE SIM CARD AND WHERE ????
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

We regret the inconvenience caused.
Please help us with your Mobile number and email id so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Thanks!
Team Aircel India.
Dear Rose,

This is in reference to your request to provide information relating to mobile number [protected].
We wish to inform you that as per the terms and conditions of License Agreement for provision o[censored]nified Access Services (UAS) granted to us and other relevant provisions of laws, we are not authorized to disclose any such information about our subscribers as requested by you.

Pertinently all information relating to privacy of our subscribers is strictly confidential and can be divulged only upon specific request of designated security agencies or as provided under law.
Therefore, in view of the above, we are unable to assist you in providing the required information.

At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India .
this no has cheat with me so can you give the details about this no. and whose the owner of this. reply me in my mail id.
[protected]@gmail.com
Aircel Customer Care's response, Jan 7, 2017
Verified Support
Dear paras14,

We regret to inform you that we'll not be able to help you in this regard as we are not allowed to share any kind of customer related details due to high security reasons.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
My wife is using aircel sim card for a long time. Recently she cannot get signal, may be because of the SIM Problem. We are not so sure about in whose name it was registered, can you find out from your own end?
Aircel Customer Care's response, Apr 17, 2017
Verified Support
Dear Remlal Muana,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location(indoor/outdoors):
20 digits Sim No.:

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Apr 25, 2017
Verified Support
Dear Remlal Muana,

Hope your issue has been resolved. Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
I am using aircel sim for long time but I dont know in whose name it was registered. But I have submitted my documents during reverification so is the owner's name change to mine?
Aircel Customer Care's response, Oct 4, 2017
Verified Support
Dear Tamlang,
We would like to inform you that the change of ownership can be done only in blood relations i.e. Father, Mother, Children, Siblings, Spouse (exception). Further, we request you to visit the nearest Aircel store along with the following documents (of both the persons, i.e. of the previous owner and of the new applicant) for further assistance in this regard:
1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs
Thanks & Regards
Aircel Social Media Team
Aircel Customer Care's response, Oct 12, 2017
Verified Support
Dear Tamlang,

We hope your issue has been resolved.Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team
I am using the phone number [protected] since 2009 but I forgot the owners name.I want to replace the sim card but the problem is I forgot the owner name and I cannot replace it without the proper owners name. so can you provide me the owners name so that I can collect the proper documents and replace it. And also can I transfer the owners name to mine. Please provide me an information I need it urgently. Here is my Gmail account. [protected]@gmail.com

Aircel Customer Care's response, Oct 13, 2017
Verified Support
Dear Neio Tenifar Marak,

We regret to inform you that we'll not be able to help you in this regard as we are not allowed to share the details of any customer because of high-security reasons.
Also, we would like to inform you that the change of ownership can be done only in blood relations i.e. Father, Mother, Children, Siblings, Spouse (exception).

Warm Regards,
Aircel Social Media Team

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