[Resolved] Aircel (Ap Circle) — Activating packages with out requesting and deductive account with out information at | |||
I am a Aircel (Andhra Pradesh circle) user from nearly 8 months my number is [protected]. i am Working out side India i am carrying Sim With me my Incoming and out going are barred i can receive SMS and i am recharging my number frequently these are the transaction numbers APR[protected] RC for 125/- on 04/03/12, APR[protected] RC for 50/- on 17/05/12, APR[protected] RC for 0/- on 25/06/12 then i receive Message from Aircel your new balance is 300.25/- INR validity till 30/10/21 and grace period is 28/01/22 again i Recharged on 28/06/12 for 20/- APR[protected] this time my New balance is 290.25/- but i am not use any thing because i have no outgoing. Unfortunately yesterday i receive a message from Aircel that as per my request we are activated Telugu package (cost 40/- per month) which is am not requested (i can't send request are sms from here cause i have no roaming) then i called to aircel customer care [protected] and ask him about my problem he said your number is deactivated he replayed i told him i am recharging frequently he told me i can’t say anything because your number is deactivated so we have no record but i can transfer to my Supervisor he replayed, when i talk his supervisor he also replayed the same he told me he can not do any thing for me and the number is issued in market i ask him the how this packages are activating with out my request and i can receive SMS daily even now also how it can be possible he is not replayed properly and he just repeating we have no record i ask him what is the solution for me he replayed nothing i can do now. Note:- I used for call from my number at last 16/03/12 to 03/04/12 when i came on vacation back to my home that time its working fine. please take action on this issue your response is highly appreciated. Thanks and regards Gopichand.m email- [protected]@yahoo.com phone +[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
5 Comments | |||
Comments
From two days I want to know my PUK code but always Customer care service say to me our service now not available... for my problem... now have so many problem for my SIM block...
plez help me ...
plez help me ...
Dear Customer,
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
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Aircel — message cannot be recieve
i cannot recieve any message any message posted to me by my friends too the internet of free sms nor any message posted by smsgupshup groups which i have subscribed. can AIrcel kindly teel me why cant i recieve such message which is posted throough the internet based free sms and smsgupshup groups