[Resolved]  Aircel — auto renewal of net pack

Address:Mumbai City, Maharashtra

Aircel has auto renwed the net pack of rs 17 without my permission. :(....and wen i called the customer care they juz say that we should call another no. and wen we call the other no.s they dont respond they juz say that they are busy..thats because they cheat many people daily and get many complaints thats why they are busy..i have noticed dis many times that whenver we call them for second time on the same day ..they dont respond..i want my rufund asap...i will juz wait till today and if i dont get the refund ..i will juz switch to other service providers..and i will advise people not to get aircel becauz of their worst customer care service,,till now i had thought aircel is the best but now......
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Aug 13, 2020
Complaint marked as Resolved 
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Will they check dis complaints and reply??
Hi,

We regret for the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at www.twitter.com/@Aircel


Thanks!
Team Aircel India
my no is [protected]...i hope u will help me...cauz i have not been able to even sleep every night...becauz of this prob..lol...thanx in adv.
plz rply
I want to deactivate it today otherwise tommorrow again u will auto renew it ..daily I m trying to call ur customer care ..but u r not responding..I think u have blocked my no.cauz I tried calling ur cc by my dads cell ..and dat u responded but to no avail..they told dat der is no auto renew system and cant help me to even deactivate it...help plz ..and rply I dont want waste my money again tommorrow
I am really very very very angry wid dem...first of all they dont respond ..even if we call dem daily..and they dont deactivate the packs and auto renew it ..
every 3 days they are deducting my money. ..nw der is nt much bal for their auto renewel...but daily I get msg dat they will auto renew my net pack as soon as I recharge..I don now wat to do nw

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