[Resolved]  Aircel — Automatic deduction of phone balance

Address:South Delhi, Delhi

Automatic deduction of phone balance
Dear sir/madam
My cell no. [protected] yesterday (12th mar 2013) at 10:42 PM i got a message that "thanks for subscribing Darde-dil at 10.0 you will soon start receiving the alerts everyday for next 10 days." how can any one without my permission deduct my phone balance when i didnt subscribe anything
i tried to call customer service but no one was picking phone other side i.e, no response..i m very much frustrated and this thing happen me earlier also...so i don't want other people also cheated like the same as i .You need to take this into account as a very serious issue and see that they pay a heavy penalty for this and they need to return our money back. You can call to my number and verify it. This is very much embarrassing.Hope u can do something to it...
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,
I am rakesh from Rajasthan, i m currently using aircel but i want to port-in into bsnl, please let me go
Hi S. Mehra,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel

Warm regards,  

Team Aircel India
Dear Rakesh,

We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved. 
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel


Thanks! 
Team Aircel India
Dear S.Mehra,

Hope your issue has been addressed by our Member Relation Executive. Please let us know in case you have further queries.

You can also get in touch with us at https://twitter.com/Aircel


Thanks!
Team Aircel India

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