[Resolved]  Aircel — Balance getting reduced automatically

Address:Odisha

I am a loyal Aircel customer been using this service for more than 6 years now and my number is - [protected]. In the last couple of weeks I have found around Rs 450(250+100+100) balnce is auto withdrawn from my account. Whenever I tried to contact Aircel customer care they are either cant explain whats happened or telling me system data is not updated.

Even in last couple of days they are not even picking up call!!!. I have tried to email their customer care and these seem to be no response.

Please check and let me know if this issue can be resolved otherwise I really dont have any other option than MNP.

Hoping to get this resolved.

Thanks
Abhijit Pattanaik
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at
the earliest.
You can also get in touch with us via our Twitter handle @Aircel_India.

Warm regards,
Thanks!
Team Aircel India

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