[Resolved]  Aircel — CHEATING IN MOBILE BILL

Address:

North 24 Parganas, West Bengal

My Mobile No.[protected] under Postpaid Plan 149.

In the Aircel web portal I have seen my invoice of mentioned mobile number dated 19th April 2010. This is very unfortunate that there have several discrepancies and mistakes are in the bill. Is there any intention?

I have sent 55 local small SMS within 80 characters on 15th April 2010. Re.1.00 has been charged for each in place of normal SMS charge @ Re.0.50 per SMS. Extra amount charged for Rs.27.50 here. Another amount for Rs.30.00 also has been charged on 20.3.2010 for IMI. I have no idea what is this.

I can't check the local call details. If I checked in properly, I think, there has also some mistakes.

I am not taking Itemized bill. If I or any customer could not check the web portal then amounts would be forfeit?

I have requested to refund the amounts immediately to my mobile account and also advised to stop this type of cheat with the simple customers.

SD/-
Spandan Gain
24.04.2010