[Resolved] Aircel — BIG Fraud on the name of IPHONE Scheme | |||
There is a big fraud which is done by AIRCEL on the name of their iPhone 3gs scheme. We booked this phone through there site on 31 July 12. After making full payment via CC we don't get any response from either AIRCEL nor NCARRY . After 10 days we called Ncarrry support and know the wonderful thing that AIRCEL didn't sent our address verification to them . OK after making so many escalations in AIRCEL , final they give approval to our verification on 11 August. We hoped that now we get a handset as well as connection.. But still the drama will not end by these two companies. Now Ncarry support team say ,, that thay don't have handset in stock and wait for one day, 2 day like that. They pass another week time. Finally after so many calls to their CC they start our refunding process on 20 AUG'12. Really frustrating.. But Picture Not end here .. after few minutes back we got a bill from AIRCEL of that postpaid no which we never used not even inserted in any handset. AIRCEL really sucks and specially their APPEALLETE authority who don't know how to handle escalation support. ORDER ID :[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
What is the update on it ? I paid full on 3rd Aug and still waiting ?
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We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team