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Aircel — billing complaint

Address:Guntur, Andhra Pradesh

iam mahaboob vali shaik using aircel connection .iam using rate cutters to reduce my call charges.but when iam calling they are charging 2seconds extra than my speaking time and more important thing is they are charging at normal call rates though iam having rate cutter plans.
when i called and asked them about this they are saying that this will not happen again but they are refusing to refund my money,i said that i will complain but they are refusing to refund money.and now they are not responding to my calls also.i want justice.
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billing complaint — billing

RESPECTED SIR/MADAM,
MY CONSUMER NO.[protected], B.U. 4746, P.C.01,

I WOULD LIKE TO BRING TO YOUR NOTICE THAT I AM RECEIVING EXOBERENT BILLS FOR MY ABOVE MENTIONED CONSUMER NO, EVERY MONTH I HAVE TO GO TO THE CONCERNED M.S.E.B. OFFICE FOR CORRECTION, FROM THERE THEY GIVE ME MOB. NO. OF SOME STAFF TO CONTACT AND GET THE CURRENT READING, AFTER GETTING THE CURRENT READING THEY SEND ME TO ANOTHER OFFICER FOR RECTIFYING MY BILL, EVERY TIME THEY MAKE THE CORRECTION IN MY BILL AND MAKE ME PAY A LUMP SUMP AMOUNT, THEY SAY THAT YOUR NEXT BILL WILL GET RECTIFIED AND YOU WILL NOT HAVE TO COME BACK, THIS IS THE THIRD MONTH I AM FACING THE SAME SITUATION, WILL YOU PLEASE TELL ME AS TO WHAT SHOULD BE DONE REGARDING THE SAME, OLD COMPLAINT.

ANTICIPATING YOUR KIND CO-OPERATION IN THE ABOVE MATTER,

THANKING YOU,

AMIN.
Reply
u will get ur mny
Reply
u will get ur money dont worry
Reply
Hi,

We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in



Thanks!
Team Aircel India
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    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
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