[Resolved] Aircel — BALANCE DEDUCTED FROM MAIN BALANCE EVEN IF I HAVE SMS BALANCE

[Resolved] Aircel — BALANCE DEDUCTED FROM MAIN BALANCE EVEN IF I HAVE SMS BALANCE

P PRABODHA KUMAR RATH from Bhubaneshwar, Odisha

HELLO SIR I AM PRABODHA KUMAR RATH AND I AM USING AIRCEL SIM IN MY MOBILE AND MY COMPLANE IS THAT I HAD SEND 7 MESSAGES N' THERE IS DEDUCTION OF 7 RUPEES FROM MY MAIN BALANCE EVENIF I HAD SMS BALANCE. FOR THIS I HAD POSTED COMPLANE MANY(AROUND 10 ) TIMES IN AIRCEL OFFICE BUT THERE IS NO RESULT OF THAT, THEY ARE SAYING IT WILL REFUND TO ME BUT 25 DAYS ARE GONE WITHOUT ANY CORRECTION. SO PLZ KINDLY CONSIDER MY CASE AND TELL ME WHAT TO DO FURTHER TO GET BACK MY MONEY?? THANKS Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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PRABODHA KUMAR RATH

from Bhubaneshwar, Odisha

HELLO SIR I AM PRABODHA KUMAR RATH AND I AM USING AIRCEL SIM IN MY MOBILE AND MY COMPLANE IS THAT I HAD SEND 7 MESSAGES N' THERE IS DEDUCTION OF 7 RUPEES FROM MY MAIN BALANCE EVENIF I HAD SMS BALANCE.

FOR THIS I HAD POSTED COMPLANE MANY(AROUND 10 ) TIMES IN AIRCEL OFFICE BUT THERE IS NO RESULT OF THAT, THEY ARE SAYING IT WILL REFUND TO ME BUT 25 DAYS ARE GONE WITHOUT ANY CORRECTION.

SO PLZ KINDLY CONSIDER MY CASE AND TELL ME WHAT TO DO FURTHER TO GET BACK MY MONEY??

THANKS

manikandan

from Mumbai, Maharashtra

now a days aircel customer care is not good. you complain once again and get the complain no from the executive. If they not rectify your query you may contact managers using the complain no. and then tell them about the problem you had, finally it will rectify.