[Resolved]  Aircel — NETWORK CROSS CONNECTION/BALANCE DEDUCTION/SMS PROBLEM

Respected sir,
I am shubham anil roy from mumbai i am using AIRCEL prepaid card from 5days my num is [protected], i have register a compalint on help desk of AIRCEL for my sms problem i send sms from my number sms dnt go and my sms balance deduct from my account they have given me the complaint num ;[protected] on 22nd of june in the morning at 10.00am but today 24th june is there its more then 48hrs they have not informed me any thng about these problem...


2:- from yesterday i am pne more problem is there whenever i call to my frnds number its connect cross connection and any time we cant talk more then 2to3mins in one call...in one day i have lost my 100rs bal...
when i call to NODEL officer he says that we will do serve and when i ask about my sms complaint he says me i have send all the messages then i have been charge...And when i ask about his name he told only rajesh and saying that u can raise any complaiont i[censored] want...we will do serve plz look inti these case...





your faithfully,
shubham anil roy
ciontact number:-[protected]/[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I think you should walk in at the nearest Aircel store and escalate the matter through the seniors present there.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information