[Resolved] Aircel — Interruptions in GPRS Facility ( pocket internet 98 plan) service and disappearance of the customer care option

[Resolved] Aircel — Interruptions in GPRS Facility ( pocket internet 98 plan) service and disappearance of the customer care option

S Shashanck Awasthi from Chennai, Tamil Nadu

Dear Sir/Madam, This is a serious complain in regard to the unreasonable interruptions of the GPRS Facility ( pocket internet 98 plan) service and subsequent disappearance of the customer care facility option. It is notified clearly that while using the internet facility, the signals get interrupted numerous times within a use able-time of ten minutes. This interruption frustrates the user and also wastes his valuable time. When the helpline is approached, one finds that the option itself is not available. I am an intense user of the internet facility and such type of poor service hampers my very purpose o[censored]sing it. It is a request that my complaint should be treated and put into serious considerations in the interest of the welfare of a user. Hope it shall find a solution soon. regards, Shashanck Awasthi FMS Engineer CMS Info systems Ltd. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Paripoorn Singh

from Allahabad, Uttar Pradesh

Aircel — GPRS Facility

Sir,
i have Used your free internet browsing coupon but the free games and wallpapers i am not able to get...i want you to solve my problem...

Thanking You,
Paripoorn Pratap Singh

alok thakur

from Chennai, Tamil Nadu

I HV VAIRCEL SIM MOB NO [protected] OR IM USING UR AIRCEL GPRS PLAN BT I GOT SM PROBLEM WITH CONNECTIVITY OR I COMPLAIN IN UR CSTMR CARE BT THEY DNT GV ANY SUITABLE SOLUTION SO PLZ SOLV MY PROBLEM I COMPLAINED BEFORE 45 DAYS 1ST TIME I COMPLAINE 7 JUNE 2009 SO PLZ SOLVE MY PROBLEM

Vijay Shankar

from Mumbai, Maharashtra

Try and get in touch with Customer care.. try this, http://aircel.com/FooterLinks/customer_care.asp

Rupesh K

from Delhi, Delhi

This is indeed very strange …thse problems don’t come up generally…coz I am a frequent user, minor interruptions can happen but urs is a serious one…just check up the compatibility o[censored]r set or else u visit the nearest store, thus u can sort it out there itself….

manish08

from Delhi, Delhi

Dear Sir/Madam,
This is a serious complain in regard to the unreasonable interruptions of the GPRS Facility ( pocket internet 98 plan) service and subsequent disappearance of the customer care facility option. It is notified clearly that while using the internet facility, the signals get interrupted numerous times within a use able-time of ten minutes. This interruption frustrates the user and also wastes his valuable time.
When the helpline is approached, one finds that the option itself is not available. I am an intense user of the internet facility and such type of poor service hampers my very purpose o[censored]sing it.
pl get it done .