Aircel — Giving already used recharge voucher | |
I am customer of aircel i use prepaid connection of aircel.one i bring a recharge coupon of 25 rupees on 1-11-09.when i tried to rechar then i was told that it has already been recharged and contact our customer care exicutive. Then i called customer care exicutive he told that this is already recharged and asked me to go to retaile and said that he will do something. I went to retailer who is in tuglakabad ext. Gali no28 n.delhi. He talked me in such a way that he dont know to whom i have given this coupon to recharge and nothing will happen in this case. I told him that i am ur regular customer i will not do anything wrong for only 25 rupees but he did nothing for my problem. Was this information helpful? | |
2 Comments | |
Comments
Well I believe that the recharge voucher has a sealed recharge number which has to be scratched to entered. Do you remember was the voucher already torn or open. If it was intact I think you should go to the nearest Aircel store and complaint about the retailer and his activities. I am sure they would offer you a reasonable solution for the same.
Reply
Dear Shozab,
We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Thanks!
Team Aircel India.
We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Thanks!
Team Aircel India.
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