Aircel — Customer care worst | |
Hi I`m trying to contact customer for a long time. No response. Then what is the need of Customer care no. Was this information helpful? | |
 3 Comments | |
Comments
Customer Care Associate
1. They will not care about customer's urgency or situation they are very
irresponsible.
2. If they dont know the answer they will put you waiting and disconnect the call after some mins.
3. TL are less trained they dont know english. Worst than associate.
4.They dont know english but they will start talk english then it will be tamilish.
5.If you call continously differenct assoiciates will give different solutions for the same
problem. One will say will take one day. One will say can be done in four hours. and one
will say if have any relation with Aircel it can be done imm.TL will say two days.
6. they will always give another number put the customer in rounding if you dont know
the answer or dont want to do that.
1. They will not care about customer's urgency or situation they are very
irresponsible.
2. If they dont know the answer they will put you waiting and disconnect the call after some mins.
3. TL are less trained they dont know english. Worst than associate.
4.They dont know english but they will start talk english then it will be tamilish.
5.If you call continously differenct assoiciates will give different solutions for the same
problem. One will say will take one day. One will say can be done in four hours. and one
will say if have any relation with Aircel it can be done imm.TL will say two days.
6. they will always give another number put the customer in rounding if you dont know
the answer or dont want to do that.
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+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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on 18/09/08(thursday)[neeyum nanum pack] it will not activate so please immeditly activate this number...
mobil no 1 :[protected] mobil no 2 :[protected]
Sim No1 :[protected] sim no 2 :[protected]