[Resolved]  Aircel Caller Tune — Caller Tune without permission

Address:

Thane, Maharashtra

I am mobile connection holder of M/s Aircel and as all other co.s offers various schemes to customer Aircels sales person also offer me free dialer/coller tune for a month and at that time i refused for the same, but she told sir this free dialer/coller tune for a month and if you wish to continue the same after month you can and that will be charged per month basis. That occassion i state that lady 'i don't need such tune and i am busy in other function don't disturb me' then she again ask me then when i can contact you ? I told her you can contact me at evening, but she won't contact me and today i received sms alert from Aircel that " your dialer tunes service has been renewed and Rs. 30 for 30 days has been charged. to unsubscribe sms DTUNSUB ****,
Same time I sent sms for unsubscribed the same.
again i received message 'Hi you have already paid for next 29 days DT subscriiption, if you still wish to deacivate SMS DT UNSUB and send to 5300003.
I don't know without my permission how can co. add dialer tune and that why i contact to customer centre of the co., the service person said for trouble and all for cause you and told me that co. had also deducted Rs. 15 on 6th of Dec.2010 for same. That means they had already recovered Rs. 45/- from me towords unwanted dialer tune.

I am very unhappy with fishy marketing of Aircel.
And demanding for my Rs. 45/-return back

Yashavant Talekar
Virar