| Address: | Mumbai Suburban, Maharashtra |
Sir,
i have purchased a SIM card of AIRCEL,mobile no. -[protected] by submitting my ID & address proof (Election Voting Card) & a recent photograph for Rs 49, which was activated by the vendor & told me that the documents will be submitted the next day.On 3rd Dec i got some blank calls from no [protected] which i tried to catch but the ringing time was so short that i couldn't take it as i keep cell phone in my trousers pocket.i suspect that this call might be from the AIRCEL & i called the customer care but he told me that everything is all right with my number but they didn't get the documents. I thought it may take time to reach there.
later on the AIRCEL stopped my outgoing calls & when i inquired i came to know that they didn't received the documents.
Also i phoned the vendor about this & he told me that he has handed over my documents to the Dealer from Kurla& he got the sign for submission. i requested to inquire the same with the DEALER & the dealer told him that the documents were submitted to the AIRCEL & he has the submission proof.& also suggested me to go to the gallery of aircel & submit the same again.but i said no to him & requested to find out the "submitted documents."also talked with the aircel customer care which is informed that the call charges on customer care are Rs 0.50 per min.the only customer care service I came to know ever since 1996 when i started using the mobile phone service.
& I suspect that these people purposely create problems & create a situation to make u call to customer care & they get charges for the same, so GOOD EARNING TRICK !!!
the blank calls later on i tried to trace & knew that it is aircel's call center number.
sir , pl look in to the matter &help me out & suggest if i can take any legal action.
PROF. SHARAD
CBD Belapur
m-[protected] Was this information helpful? | 
