[Resolved] Aircel Cellular Limited — Regarding bill payment

Swamy_jesus

Address:

Tamil Nadu

Hi,
This is Swamynathan, and i'm using the Aircell cellular post paid connection for the pas more than 3years. I'm paying the bill amount every month on time, and i never missed the due date.

I paid my August month bill in their cell city centre, but they gave me the manual invoice only, i have that invoice with me. But for the past 3 months i'm getting the bill with August bill amount and I have given so many complaints to customer care officers. They didn't take any action on that and they have disconnected my network and i'm facing so many problems. Everyday day I'm getting message from Aircel and i called the customer and told them clearly that i paid the bill amount.

I'm feeling very fraustrated and mentally dispointed about their service. I'm not cheating anybody and I don't their money. I'm using their network and i'm paying for that. Then why should do like this.

Regards
Swamy

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Rohan

from Ludhiana, Punjab

Aircel Cellular Limited — Disconnection Of my Number 9716841818

My cell was [protected] was disconnected automatically from aircel and the reason was told that i haven't picked up the teleconfirmation call from their side.
My aircel prepaid plan is for Rs. 999 (with 5000 local minutes ) . Due to the Disconnection my 2 days got wasted + this number is used by me as a business number . I couldn't recieve calls on my number too.
I want my services to be resumed as soon as possible and i must be provided with a proper compensation for the same.

Regards
Rohan
[protected]

vikas nath

from Mumbai, Maharashtra

Aircel Cellular Limited — refund and connection deposition

i had deposited my aircel sim on 13/9/2011 and my due payment is -160.00 nad 500 .00 of security .so company peoples are not returning my refund and even the bill is still generated up to the month of nov 21/2011. so why aircel is doing it with me.

Aircel Customer Care

from New Delhi, Delhi

Verified Support

Dear Customer,

We regret the inconvenience caused to you. Kindly share your Aircel number along with the registered name and contact details with us at [protected]@aircel.co.in for us to escalate your concern for a resolution.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team