Aircel — Complicated number for checking mobile balance

Address:

Chennai, Tamil Nadu

To Aircel customer care:

Why the hell you go on changing the balance checking number? (My Aircel number is [protected].) If the balance checking number is simple like ever we can remember that. But, voluntarily you kept the number like *111*6# that can not be saved in the mobile for our reference too.
And today it is not showing the remaining balance too in the regular way as it used to show. Rather it shows zero balance always. But, after knowing in roundabout and pressing the said number *111*6# it says the balance. Why this beating around the bush for the customers.

After each call is made, it is not showing and deducting the amount in front of my eyes. Every time should i go and check it using the hotchy potchy number?
It is not good business practice either!
I just will post about it in Mobile forums now!
See! MNP is going to come and keep it in mind sir!
Your Credibility should not be spoiled and due course that will fetch bad name and deterioration of your growth.