Aircel — DEDUCTING MONEY

Address:Chennai, Tamil Nadu

Activation of Dialer Tunes
I am using Aircel my phone no is [protected]. Firstly in this AUGUST phone come from custmer care regading dialer tune services. i never said them to active this service yet they active it and charged Rs 30. then i call them but they did not return money. then i deactive this service and also activated Do not Disturb service after this there phone does not come.But today ( 30 OCTOBER 2010 ) i received a message from them saying that ur Dialer Tune will be activated in 24 hr. and they charged Rs 30 again. When I called the Custmare care service (two times) they said it is actived around 5.59 pm today, But i has not recieved any call . When i ask the reason they just end my call in between the conversion (two times) , Although they were Charging me for the Call. Now I want my money back. They Just made this a business to loot the Peoples. Otherwise I will take this to legal one, and suit you damages in Law of Court, It is very unhealthy procedure looting money from people, also I will take complaint to TRAI & media, reply & reverse the amount within 2 days, otherwise I will take this matter seriously - MOHAN KUMAR M, CHENNAI 31.10.2010
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Dear Mr Mohan,

We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Thanks!
Team Aircel India.
Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India .

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