Aircel — Bill Generation

Address:Chennai, Tamil Nadu

I recently ported my number from Vodaone to Aircel on 10th of April. In the last 50 odd days my outgoing calls have been barred for 6 times for reasons still unknown to any and so far I haven't been given a single bill though I have been asked to make payments due to credit limit. The best part is I am having a 799 offer whereby i have over 2000 minutes of call free and i have't even made use of 500 yet in last 50 days.

And still my outgoing has been barred for the last 3 days for the 6th time.

I was even ready to port out of aircell with immedeate effect as i am tired of all the calls and waiting to connect to customer care team. But it seems i have to pay minimum of 3 months rental to do so. Can you beat that? I have to pay 2000 ruppees to them coz they don't know how t run their company well.

Therefore I have decided to let go of my 2 years old number and take a new connection with another provider without paying a paisa to aircell.

If Aircell team is reading this, then tryandmake a rationale response.

My number is [protected].
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Dear Customer,

This is in regards to the above mentioned complain, kindly provide us with your registered name and address for us to complete verification and escalate your concern . Do mail us at [protected]@aircel.co.in .

Regards
Aircel Customer Service Team

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