[Resolved]  Aircel Chennai — VERY POOR CUSTOMER CARE

Address:

Tamil Nadu

PHPSIRI AM AIRCEL CHENNAI PREPAID USER MY MOBILE NUMBER IS [protected] I AM USING THIS MOBILE CONNECTION FOR MORE THAN 10 YEARS TILL NOW I HAVE NOT RECEIVED ANY LOYALTY BENEFIT. INSTEAD I AM FACING HUGE PROBLEM IN MAKING OUTGOING AND INCOMING CALLS, EVEN THOUGH MY PHONE SHOWS 3 TO 4 NETWORK BARS ANY CALLER CALLS ME THE NETWORK SAYS NOT REACHABLE , EVEN FOR MAKING A OUTGOING CALL I HAVE TO TRY 10 TO 15 TIMES AFTER THAT SOME TIMES CAL MAY GET CONNECTED OR EVEN AFTER THAT CALL DOES NOT GET CONNECTED. I AM A REGULAR NET USER AND USING 3G, BUT CAN NOT USE 3G IN MY HOME AND IN MY OFFICE BOTH PLACES 3G COVERAGE IS VERY LESS, TO USE 3G I HAVE TO COME ON ROAD THEM ONLY I CAN USE IT. EVEN SPECIAL GIVEN TO MY BY COMPANY IS FULLY UNUSABLE FOR ME SINCE THEY GIVE ME OFFER ONLY WHEN I AM USING OTHER BOOSTER AT THAT TIME 2 BOOSTER CAN NOT BE USED AT SAME TIME THE OFFER WHICH AIRCEL GIVES ME IS FULLY WASTE. I HAVE COMPLAINED MANY TIMES TO AIRCEL APPELLATE CELL BUT THEY HAVE NOT RECTIFIED MY PROBLEM.PLEASE HELP ME