[Resolved] Aircel — color tune

kavithanallasamy

from Pathankot, Punjab

Address:

Erode, Tamil Nadu

+91- [protected] -This is my Aircel number. I haven't set any Dialer tune or colortune to my cell.. But past 2 months You STUPID AIRCEL cut the cost fo Rs.30 for Dialer tune or colortune. I call to customer care.. but they didn't give proper response and action. I was waiting long... really this Aircel irritate me a lot... I don't understand what is going?. I can't concentrate my business. Do you Stupid aircell need to complaint TRAI?. This is my 4th experience to write down mail to AIRCEL and get back the amount... How long you want me to writing continuously ??.

Now i'll write an Article and complaint to TRAI with out fail... AIRCEL taking this as an advantage and continuously cut down cost unwanted.

I need my Rs.60 back to my cellphone

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Aug 13, 2020

Complaint marked as Resolved

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in

Warm regards,

Team Aircel India