[Resolved] Aircel — complaint

shamama

Address:

Thane, Maharashtra

i have my own aircel sim for the past six months.i tried many times to customer care.there is no response.i'm in mumbai .i tried the numbers 121 and [protected] but it told that the providers are busy ,iasked for the manager it took me around 1 hour to connect to the manger , and it was a chargble call bec i was dialling frm other number
my issue was when try to connect to internet i get prompt with error message that "authentication required with Proxy server" . towards the end no body help me , the people who are working there are not at all happy .

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi,

We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in

Thanks!
Team Aircel India

imtiaz abdul

from Hyderabad, Telangana

Undue charges in view of Masti mall 25 and Video talkies Rs. 50 have been charged against my number [protected].I have never activated this service and i don't have time to see all these type of nonsense services.Recently I have started using your service but I am very disappointed with your service.You people are cheating the customer and earning the money.

sahil1789

from Ludhiana, Punjab

[protected] Call n call n use such vulgar & abuse word.