[Resolved] Aircel — customer care helpline

mohit.

from Gurgaon, Haryana

Address:

Bangalore, Karnataka

the customer care representatives are rude , and absolutely incompetent . I have had to call them a number a times . They dont know how to reply to questions . Like a machine , they keep on repeating memorised lines . They dont understand what's being said !
Oh, and secondly , it takes a wait of TEN MINUTES to talk to a representative ! People are not jobless here , to sit and wait for them for ages !
So please take it to the higher authorities for your own company's good.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi,

We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in

Thanks!
Team Aircel India

rajkumarrathor

Sir mera no par 2 rs daily cat raha hay please es service ko unsubscribed karo many buht kosis ke par stop nahe howa

Aircel Customer Care's response, Oct 3, 2016

Verified Support

Dear Customer(rajkumarrathor),

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:

Date & Time of deduction:

Amount Deducted:

Any message received upon deduction:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team