Aircel — Customer Care is not working since 3 months

Address:Andhra Pradesh

I've been using Aircel Data Card since three months, no is. [protected], they activated music and news plan in my data card, what a hell, tried to call them many times, no body there to attend it took me week days to make them a first contact, they said you should have called the very next day to cancel those services and get refund, till now many unnecessary plans have been activating, I'm using other aircel number also, it is 88*6*0**34. I'm calling from this number also. Both 121, 198 are not working, they keep us waiting hours and hours,

Please reply and comment down here, if you are also facing poor customer care service form aircel, now it is heard they are withdrawing service in AP Sector, or is it just a rumour, please provide good customer care, though you do not provide good plans and packages.

If you have not any complaints also just try, see how much time it take to connect the call,
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Comments

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in

Warm regards,

Team Aircel India

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