[Resolved] Aircel — Deactivated Services get Activated Automatically

Ayyush

from Udaipur, Rajasthan

Address:

Jaipur, Rajasthan

I had subscribed to a service WAPPI98 of Aircel for 1 month. It is an Auto renewal pack so it gets automatically renewed every month. Thus, I unsubscribed to this pack to stop auto renewal of the service. I received a message from AIRCEL confirming the deactivation of the service which is still saved in my inbox. But again after 1 month, the service got auto renewed and balace of Rs.98 got deducted. Further I am unable to contact the customer care executive to lodge my complaint.
Seeking Help.
Ayush Khandelwal

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Prasenjit Dutta

from Bardhaman, West Bengal

Aircel — VALUE PACK ACTIVATE

04/01/2011 tarikh [protected] ei no.-e 1 ta value pack activate kare 15 taka kata hayeche keno seta jante chai.

With thanks,

Prasenjit Dutta
[protected]
Bardhaman

mowlichandru

from Coimbatore, Tamil Nadu

Aircel service provider — ABOUT INFORMATION

CHANDRAMOHAN
[protected]

AIRCEL Service Provider has maintained two account for each mobile Number and also many of the village people did not known as that. So they are all suffered by Aircel Srevice provider, and Aircel service Provider reduce the talk time value from actual tariff value. And How to get a tape of my conversation with Aircel Service Provider's staff.

WHY AIRCEL SERVICE PROVIDER MAINTAINING TWO ACCOUNTS FOR EACH MOBILE NUMBER?.
IS AIRCEL SERVICE PROVIDER MAKE THE AUDIT FOR TWO ACCOUNTS?

I am awaiting for your reply?
I hope to urgent response from your side.

All the Indian peoples are believe you and hope you make a decision about my question, Please

Thank You,
Chandramohan.M

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi,

We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in

Thanks!
Team Aircel India