Aircel — deduction of balance Rs 115

vaibhav08

from Karnal, Haryana

Address:

Uttarakhand

my balance has been deducted without any pre information near about Rs.115 on 20 june while using internet and i was having internet plan activated till 23 june...customer care is not responding and such a fraud is done by aircel
mobile no:[protected]
vaibhav
please take appropriate action

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Comments

naveencochin

from Mumbai, Maharashtra

Hi bro.. I am also facing the same complaint with Aircel now. Even after recharging Internet of Rs97/-, my account balance is deducted without any pre information when I browse Internet. Till now I have that problem. When I called the customer care they are not agreeing with me also one of the Customer care executive cut my call. I tried again and one of the executive asked me to call tonight. I don't know whether I will be having balance that time. You are correct they are really fraud people. Even if the problem solves who will give our lost money. The customer service is really bad.
What can I say I'am going to take some other connections and get rid of this fraud service provider.
I will comment you when I call the customer care tonight and will tell you what they said.

Aircel Customer Care

from New Delhi, Delhi

Verified Support

Dear Customer,

We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team