Aircel — defective sim during portability

Address:Ludhiana, Punjab

I had request to make the mobile number(+[protected] port (BSNL TO AIRCEL)on dated 04/03/2013.
On the dated 09/03/2013 night a sms came to my mobile number, that your request has been approved.After 2 hours of SMS my number services(BSNL NETWORK) has disconnected. On the dated 10/03/2013 morning, i had insert the sim (Aircel)in mobile, but mobile showing insert sim.I put the SIM into another mobile, but the same insert sim coming in mobile screen.The next day (11/03/2013), i went to Aircel Office (Sarabha Nagar Ludhiana). They said that, your number is activated in aircel but that sim is defective. And they said to me,We have sent an email for approval and will resolve in 4-5 days.On the fifth day (16/03/2013) i had call to Aircel office.They said that, address verification process is not completed on your number,so we can not give you new SIM.first address verification will be on the SIM.but they did not say to me that, how verification will be on the defective SIM.My number is barred from 8-9 days.so i'm facing much loss at my workplace.i'm requested that please somehow address verification should be done and issue me a new SIM. as soon as possible.
defective aircel sim no :[protected]
my alternative mobile no : +[protected]
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Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel

Warm regards,  
Thanks! 
Team Aircel India 
My number is barred from 10 days.so please do the needful as soon as possible because it's very important for me.
thanks Aircel. The problem has been resolved.

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