Aircel — CUSTOMER CARE RELATED

Address:Dehradun, Uttarakhand

Hi,
My cellno is [protected], i recharged my phone with Rs 60 on 10 sep 2010 and as per rule i am elibible of getting Rs 40 talk time, but that has not been credited till today. Every time i called up customer care, they have only one answer that system is in upgradation and i need to call gaian later. This drama i am watching from 10 Sep itself. While asking to give call to senior persons customer care people always put my call on long hold of approx 20 mminutes and disconnect the call thereafter. I want to register my complaint against these typer of customer care people who are not eligible to work in customer care as they are not caring for customers at all.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

You should visit the nearest Aircel outlet and get this issue resolved.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information