Aircel — Money deduction without permission | |||
Respected sir/madam Music connect was activated on my mobile without my permission and 15 Rs was deducted. I deactivated through my mobile and a message came showing it has been deactivated. Then again 7 Rs was deducted with a message music connect activated on ur mobile. I requested for deactivation my no is 1-[protected]. In spite of this request again 30 Rs was deducted from my balance. We talk to customer cell for refund of my money and they assured us that it will be returned ref no is 1-[protected]. The person from customer care told me it will be refunded on 19 november till 8:40 am .But now they are saying it can't be refund. First of all without my permission RS 15,Rs 7 and then Rs30 was deducted from my balance and u people are not refunding it...Why???? Sunita Singh Was this information helpful? | |||
 4 Comments | |||
Comments
I agree with you on the fact that if you do not choose a service it should not be activated or charged. However I am sure there is some kind of technical issue which is causing this problem. I would suggest you to visit the nearest Aircel store and get this rectified. The customer care is a helpful bunch and I am sure you would get the required help for your problem.
I would suggest you to get the DND service registered, this is an one shot solution to all your problems. You won’t get any more marketing calls and messages which can cause these unwanted activations. I hope you understood. Good luck.
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Aircel — Rs.15 deducted without consent.
On 17th Sep'09, Rs.15 deducted from my balance without my service. Cricket pack was auto activated without my consent and the balance was deducted. I even tried calling multiple times to call center but the Call center's executives are very rude and they disconnected the call every time. I am not bothered for Rs.15 as it hardly matters to me but the treatment I have recieved fron Aircel Call center is very pathetic and is hurtful. Request to kindly look into this matter.Name:Mayur Singh
Name(Name for which SIM issued): Anil kumar singh
Mobile No:[protected]
Alternate No:[protected]