[Resolved]  Aircel — Fraudulent deductions

Address:Bangalore, Karnataka

Dear
Aircel Customer Care!!!
Its not Just only about customer service.....
i was trying to solve it thru CS but i could not reach them always disconnecting automatically.. for both Number 121 and 198
i purchased sim on july 1st from day one i have been facing problems
1. Recharge Successful but balance deduction for unknown reason
if you dont belive plz check my History which you can do better
2.even if i have suffiecient balance to subcribe 3g pack it says you have low balance
3. i never subscribed for dialer tune it automatically subscribed to dialer tune sometimess it changes songs by itself
and not only this even Some jokes section too got activated only notification i get is SMS notification thru which i came to know all whats happening on my number
4. after i purcchased sim i made transaction of 77 + 85 +50
within two days but now again my balance is less than 3 rupees
Please check all the issues i mentioned and do refumd or plz do something
5. i forgot unlimited 3g packes from today they started autorenewal 17 8
i dont know what to do with two internet packs with one Useless SIM
Hope you call me or Just resolve it
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

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