[Resolved] Aircel — Fraudulent deductions | |||
Dear Aircel Customer Care!!! Its not Just only about customer service..... i was trying to solve it thru CS but i could not reach them always disconnecting automatically.. for both Number 121 and 198 i purchased sim on july 1st from day one i have been facing problems 1. Recharge Successful but balance deduction for unknown reason if you dont belive plz check my History which you can do better 2.even if i have suffiecient balance to subcribe 3g pack it says you have low balance 3. i never subscribed for dialer tune it automatically subscribed to dialer tune sometimess it changes songs by itself and not only this even Some jokes section too got activated only notification i get is SMS notification thru which i came to know all whats happening on my number 4. after i purcchased sim i made transaction of 77 + 85 +50 within two days but now again my balance is less than 3 rupees Please check all the issues i mentioned and do refumd or plz do something 5. i forgot unlimited 3g packes from today they started autorenewal 17 8 i dont know what to do with two internet packs with one Useless SIM Hope you call me or Just resolve it [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team