[Resolved]  Aircel GPRS — gprs not working since 15 feb 2010

Dear sir ,
i am using aircl gprs from last 8 months,(my no is [protected])but since 15 th feb this is not working.
on repeated complaints (5 to 6 times),finally on 9 th march one engineer of aircel come to my residence and said take near about 15 days more for this service to continue,because a new tower is installed.
my question is that if they know that for one month or some more days their service is interrupted then why they sale 98/rs gprs card to every one ?
who is responsible for this financial and mental loss ?
from
samir chaturvedi
lucknow(u.p)
m.no.[protected]