[Resolved] Aircel — Misbehaviour of Customer care executive | |||
Dear all, Today arround 5:12PM i have called on 121,and discuss our query along with Mr.rakesh kumar.that guys teling me,system down i have asked the Rakesh if your system is down than whats my fault,,why you are debiting the services charge from my no.50Ps per min.than i requisted him to trasfer my call to your TL,Mr Vikash ,taking the call and speak with me,without providing the solution he disconnent my call, i again dial the no.Miss Madhu picked the call,when i asked"Should i speak with Mr Vikash"my call disconnected by her without saying anything,and now new massage reflecting on my mobile inbox thanks for using internet, Aircel service id totelly down,and guys has no knowldege how to talk with cutmor, Waiting for postive replay from your end. Thanks and regards kalyan kaundal [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
I understand your situation my friend – it is frustrating as a customer. My experience with the Aircel Customer Care is pretty good and they have always given me a great and quick solution to my problems. What I would suggest to you is to go the nearest Aircel store and speak to the nodal office about your problem and I am sure this would take no time to be sorted….
Dear Customer,
We regret the inconvenience caused to you.Your concern has been noted and escalated for a resolution.We shall get back to you on the same.
We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in
Regards
Aircel Customer Service Team
We regret the inconvenience caused to you.Your concern has been noted and escalated for a resolution.We shall get back to you on the same.
We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in
Regards
Aircel Customer Service Team
hello in my aircel sim dialar tune have been activated 3rd time in 4 months while i dont subscribed for this. it is also activated now. i want you to deactivate it now. today a call of your compny comes and they tell about dialar tune and i said that i dont want to subscribe to it. then the call ended and a massage came telling about dialar tune subscription. please deactivate it.
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Aircel — Misbehaviour with customers
hi, i am Anish, i am having a GPRS problem since last 2 months. But though i have called several times in the customer care of Aircel, but they did not help me anyway. Now-a-days whenever i call them they misbehave with me without helping me.