[Resolved]  Aircel — irritating Ads

Address:Hyderabad, Andhra Pradesh

Dear CC Specialist

I am using Aircel cellular service from long time the complaint is about the irritating recorded ads when ever we call some one each and every time we they will waist our pricious time, In emergency we want to call someone the desired person's mobile does't ring untill we completely listen to their stupid
even if we are registered in DND list they force us to listen it now I don't know how to solve this problem.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi,

We regret for the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at www.twitter.com/@Aircel


Thanks!
Team Aircel India
100% true. On forums they will just act as if they will help you. But trust me I also get ads of around 5-7 seconds. They don't ever listen. They are cheap liars. Don't trust them. I am getting ads from a long time have complaint multiple times but they don't care. [protected] mumbai. Will port out soon if they don't solve .
Hi Faizan Shaikh

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Dear Faizan Shaikh,

Tried calling to you but your number is not reachable however as per your concern regards to promotional offer playing before the call is part of promotional activity for few days. Currently we are unable to remove it on immediate basis.

Regards,
Aircel Social Care Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information