Aircel — Problem in Sim Activation | |||
I bought an Aircel SIM mobile number [protected] on 27 November 2011. It has not been activated by Aircel since. I have also sent mail care.[protected]@aircel.co.in but no reply has come. Was this information helpful? | |||
5 Comments | |||
Comments
I bought an Aircel sim on 24-Nov-2012 and had visited the store thrice. No receipt given for the amount I paid in cash, and was told that the SIM will be activated in the next 24 hrs. No activation, and when I visited the store second time on 01-Dec-2012, staff asked me to refill and resubmit the application forms. Looks like my earlier application form was lost. This time they promised that the SIM will be active in next 4 hrs. The same day evening I revisited but was told that the servers were down and so the activation will happen the next day. After several follow ups as of 04-Dec-2012 the SIm is yet to be activated. Will be great if you could activate or refund the cash of INR205 paid for SIM + voice and data plans, and ask someone to collect the SIM from me.
I had already expended more than INR1000 in commuting and call charges + waste of my time.
My Aircel SIM no (inactive):[protected]
Krish
[protected]
I had already expended more than INR1000 in commuting and call charges + waste of my time.
My Aircel SIM no (inactive):[protected]
Krish
[protected]
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We regret the inconvenience caused to you.Your concern has been noted and escalated for a resolution.However request you to share an alternate number for us to be able to assist you better.For further assistance contact us at [protected]@aircel.co.in .
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team